Thank you for shopping with Relvor Zone. We are committed to providing a smooth and reliable order fulfillment process. Please review our Shipping Policy to understand how your orders are processed and delivered.
Order Processing
Once your order is placed, our team reviews and prepares it for shipment. All orders are processed in the order they are received. You will be contacted if any additional information is required to complete your order.
Cash on Delivery
Relvor Zone currently accepts Cash on Delivery (COD) as the only payment method. Please ensure that the correct shipping address and contact information are provided when placing your order to help avoid delivery issues.
Order Confirmation
After placing your order, you will receive a confirmation that your order has been successfully received. If necessary, our team may contact you to verify your order details before shipment.
Shipping Charges
Shipping charges, if applicable, are displayed during the checkout process before you confirm your order. Any applicable shipping fees will be clearly communicated as part of your purchase.
Delivery Partners
We work with reliable courier and logistics providers to ensure that your order reaches you safely and securely. Delivery services may vary depending on your location and product availability.
Address Accuracy
Customers are responsible for providing complete and accurate shipping information. Incorrect or incomplete addresses may result in delays or unsuccessful deliveries. If you need to update your shipping information after placing an order, please contact us as soon as possible.
Order Tracking
Where tracking is available, you may receive tracking information once your order has been dispatched. This allows you to monitor the progress of your shipment until delivery.
Damaged or Missing Packages
If your package arrives damaged or if any items are missing, please contact us within 48 hours of delivery at [email protected]. Include your order number and, if possible, photographs of the package and products so we can investigate and assist you promptly.
Contact Us
If you have any questions regarding our Shipping Policy, please contact us:
Relvor Zone
Email: [email protected]