Product Information
At Relvor Zone, we strive to provide accurate and detailed information about our gaming products. Each product listing includes descriptions, specifications, and images to help you make informed decisions. However, we cannot guarantee that all information is error-free. If you have questions about a product, please contact us before making a purchase.
Order Processing
Once you place an order, we will process it as quickly as possible. You will receive an email confirmation with your order details. Please ensure that your contact information is accurate to avoid any delays. If there are any issues with your order, we will reach out to you directly.
Shipping Policy
We offer various shipping options to meet your needs. Shipping times may vary based on your location and the shipping method selected. While we aim to deliver your products promptly, we are not responsible for delays caused by external factors such as weather or carrier issues. You can track your order through the link provided in your confirmation email.
Returns and Exchanges
Your satisfaction is important to us. If you are not completely satisfied with your purchase, you may return or exchange it within 30 days of receipt. The product must be in its original condition and packaging. To initiate a return, please contact our customer service team for instructions. Please note that shipping costs are non-refundable.
Customer Responsibilities
As a customer, you are responsible for providing accurate information during the ordering process. This includes your shipping address, email, and payment details. If you fail to provide accurate information, we may not be able to fulfill your order. Additionally, you are responsible for keeping your account information secure and notifying us of any unauthorized use.
Intellectual Property
All content on our website, including text, images, and logos, is protected by intellectual property laws. You may not use, reproduce, or distribute any content from our site without our express written permission. We take violations of our intellectual property rights seriously and will take appropriate action if necessary.
Contact Information
If you have any questions or concerns regarding our terms or your order, please do not hesitate to reach out to us. You can contact us via email at [email protected]. We are here to assist you and ensure that your shopping experience is enjoyable and hassle-free.